Protecting People and Assets in the Mobile Workplace

CLAIMS

BEEN IN A CRASH?

CAUGHT IN A HAILSTORM?

HAD YOUR VEHICLE STOLEN?

THE INFORMATION BELOW WILL HELP GET YOUR CLAIM HANDLED FASTER!

Who you took the policy out with and when is important.

The sections below will guide you. The first section being for Mercurien customers, if you are a Ride Protect customer then scroll down to the second section.

TO GET YOUR MERCURIEN CLAIM HANDLED FASTER

FIRST CHECK WHEN YOU TOOK OUT THE POLICY

IF YOU TOOK OUT YOUR POLICY OUT FROM JAN 2023 ONWARDS

COMPLETE THE ONLINE CLAIMS FORM

Upon completion of the online form it goes straight to the Assetinsure claims handling team.

Assetinsure’s claims team can also be contacted by phone: 02 8123 6902

IF YOU TOOK YOUR POLICY OUT BEFORE JAN 2023

DOWNLOAD A CLAIMS FORM

The Insurex team will handle your claim. You can contact them via:

  • PH 1300 396 086

  • email, use button below

2 SIMPLE STEPS TO GET YOUR RIDE PROTECT CLAIM HANDLED FASTER

1.COMPLETE A CLAIMS FORM

DOWNLOAD A CLAIMS FORM

Below you will find a link to download the Ride Protect claims form. Once you’ve completed it, the next step is to check when you took out the policy as that will determine who you send your claim to.

2.SEND IT TO THE RIGHT PEOPLE

IF YOU TOOK OUT YOUR POLICY BEFORE JAN 2023

Insurex will handle your claim. You can contact them via:

  • PH 1300 396 086

  • email, use button below

FOR POLICIES TAKEN OUT FROM JAN 2023 ONWARD

Assetinsure will handle your claim. You can contact them via:

  • PH 1300 334 520

  • email, use button below