Driving Returns on Fleet Insurance™


Insurance-grade telematics.
Targeted, automated coaching
at scale!


Never, never, never compromise on safety!


Proactive risk-management

Mercurien rewards clients who proactively manage risk. Below you will find an explanation of the standard systems we provide them; ‘insurance-grade’ telematics and a methodology to coach drivers at scale! Noting that clients can enhance compliance practices even further by opting-in to an integrated fleet administration platform.

Insurance-grade telematics

Things happen quickly out on the open road. Which is why we insist upon 1-second data capture intervals, unlike most systems commonly available in the market place which use 30-second data intervals. The difference in data fidelity, and therefore the insights gained, is quite stark!


If you’re not capturing 1-second data intervals then you’re not doing safety!


Having captured data in 1-second intervals, it’s mapped across posted speed zones and then run through our proprietary algorithm for analysis; identifying and classifying the frequency and severity of risk events. 1-second data capture is critical to this process and the insights we can generate:

  • it’s the fidelity of data that is required to truly understand the behaviours that lead up to a crash,

  • it gives us the level of information needed to provide crash-prevention coaching that is specific to each individual driver.


Coaching drivers at scale!

Micro-Learning Video Coaching.
Automated, targeted per driver, low-cost and scalable


Making it easy to deliver coaching feedback

Many telematics systems create an additional burden on management; the process of converting the data generated into meaningful, useable, feedback for individual drivers being very complicated and time consuming. FleetRisk (our branded Risk Service solution) solves this problem, making the feedback process both simple and streamlined.

FleetRisk’s Micro-Learning Video Coaching is a means of delivering driver coaching videos via SMS. An automated approach, targeted per driver, that’s low-cost and scalable. It alleviates the need for fleet managers to call and email staff with a reminder to moderate their driving.

This approach is ideal for organisations where drivers are remote and/or work across numerous sites.

Targeted to the key area of focus for each driver

Each driver’s behaviours are recorded and run through our proprietary algorithm, the key risk is identified, and then the coaching video is selected accordingly. Periodically delivered via SMS, each video is very specific. There are more than 700 videos in the library, and, in keeping with modern learning styles, very brief; the average length of a video is about 56 seconds.

At each video’s conclusion, a driver will have: a clear understanding of what safety behaviour is most in need for their focus; why it’s important to them; and simple strategies to adopt to address it. It’s an ongoing process to support drivers and ‘nudge’ them towards staying safer whilst ‘working behind the wheel’.

Supporting Proactive Duty of Care & Compliance

This is all part of the Proactive Duty of Care so important for Directors through to Line Managers. Compliance is taken to the next level with this micro-learning video coaching approach; automatically recording delivery and time spent viewing each video feedback and whether the driver is making improvements.

LMI Group Special Report