Mercurien Insurance
Insurance That Protects People and Assets
Mercurien provides a highly responsive approach to underwriting and real-time risk management data to generate a better outcome for clients.
We specialise in servicing organisations running fleets of 11 & upwards where 75% + of the fleet vehicles are under 4.5t GVM.
As a broker, you can now demonstrate added value by offering motor-fleet clients insurance products that take the protection of people and assets to a new level.
Policy Benefits
Comprehensive Cover
Insurance that’s competitively priced and provides flexible options:
car hire in the event of accident or theft
windscreen coverage
multiple excess levels
monthly payment options
Rapid Claims Processing
Every day that one of your clients’ vehicles is stuck in the claims and crash repairs process is another day of lost revenue for them. So, we use digital claims management technology that speeds up the process.
Our customers have a single point of contact for support. Push-notifications and online access keeps them updated 24/7 on claims and repairs.
Premium Roadside Assistance
Note that this service does not apply to Novated Lease Insurance customers.
Roadside Assistance is included in your Insurance Policy if you’re a Commercial Motor or Motor Fleet customer.
Call 1300 302 500.
This covers you for:
Unlimited free call outs per year
Flat tyre service
Jump start service
Minor technical advice
Battery and parts supply
Emergency fuel supply up to $10
Emergency breakdown coordination and towing:
20km FREE towing metro areas
50km FREE towing regional areas
Crash Prevention
Digitised driver coaching to promote safer ‘eco-driving habits’ is all part of the service. Short videos that promote behaviours that reduce crash risk and fuel usage. Our coaching can improve a client’s profitability by:
reducing excess payments
reducing fuel costs
reducing mechanical wear & tear
Marketing Collateral
For your convenience, please feel welcome to download the latest version of our brochure that you can send on to your clients.
General advice on this website has been prepared without taking into account a client’s objectives, financial situation or needs. Before acting on the advice, client’s need to consider its appropriateness by reviewing our disclosure documents: Financial Services Guide (FSG), Product Disclosure Statement (PDS), and Target Market Determination (TMD).
IMPORTANT NOTICE
DISCLOSURE DOCUMENTS
FOR COMMERCIAL MOTOR POLICIES TAKEN OUT FROM JANUARY 2023 ONWARDS
Note that for policies taken out prior to January 2023 the appropriate documentation can be downloaded in the Pre 2023 Disclosure Documents section towards the bottom of this page.
Product Disclosure Statement
Financial Services Guide
Target Market Determination
FOR NOVATED LEASE MOTOR INSURANCE
Novate Plus PDS
Novate PDS
Novated Lease TMD
Pre 2023 Disclosure Documents
COMMERCIAL MOTOR INSURANCE
Two Levels of Risk Management Technology
App or Device Based Policy
Alternatives to suit a client’s needs and budget.
| App Based Policy | Device Based Policy | |
|---|---|---|
| Insurance & Digital Claims Services | ||
| Comprehensive Motor-Fleet Insurance | Yes | Yes |
| Digital Claims Management | Yes | Yes |
| Safety | ||
| In-Vehicle Monitoring System | Mercurien Drive | Geotab |
| BETTER DRIVER Coaching | Yes | Yes |
| Crash Notification | No | Yes |
| Roadside Assistance | ||
| 365 Roadside Assist | Yes | Yes |
| Tax Optimisation | ||
| e-Logbook (FBT app) | Optional Extra | Yes |
| Fuel Tax Credit rebates | No | Yes |
| Vehicle Management Technology | ||
| Management Dashboard | No | Yes |
| Digital Vehicle Inspections | No | Yes |
| Utilisation Analysis Tools | No | Yes |
| Find Vehicles Functionality | No | Yes |
| EV Support | ||
| EV Suitability Assessment Tools | No | Yes |
| EV Operations Tools | No | Yes |