Insurance That Protects People and Assets

MERCURIEN INSURANCE

Mercurien provides a highly responsive approach to underwriting and real-time risk management data to generate a better outcome for clients.

We specialise in servicing organisations running fleets of 11 & upwards where 75% + of the fleet vehicles are under 4.5t GVM.

As a broker, you can now demonstrate added value by offering motor-fleet clients insurance products that take the protection of people and assets to a new level.

POLICY BENEFITS

COMPREHENSIVE COVER

Insurance that’s competitively priced and provides flexible options:

  • car hire in the event of accident or theft

  • windscreen coverage

  • multiple excess levels

  • monthly payment options

RAPID CLAIMS PROCESSING

Every day that one of your clients’ vehicles is stuck in the claims and crash repairs process is another day of lost revenue for them. So, we use digital claims management technology that speeds up the process.

Our customers have a single point of contact for support. Push-notifications and online access keeps them updated 24/7 on claims and repairs.

PREMIUM ROADSIDE

365 Roadside Assistance is included in your Insurance Policy.

Call 1300 302 500.

This covers you for:

  • Unlimited free call outs per year

  • Flat tyre service

  • Jump start service

  • Minor technical advice

  • Battery and parts supply

  • Emergency fuel supply up to $10

  • Accident coordination and towing

    • 20km FREE towing metro areas

    • 50km FREE towing regional areas

SAFETY COACHING

Digitised driver coaching to promote safer driving habits is all part of the service. Short videos, sent by SMS, that promote behaviours that reduce crash risk and fuel usage. Our coaching can improve a client’s profitability by:

  • reducing excess payments

  • reducing fuel costs

  • reducing mechanical wear & tear

MARKETING
COLLATERAL

For your convenience, please feel welcome to download the latest version of our brochure that you can send on to your clients.

General advice on this website has been prepared without taking into account a client’s objectives, financial situation or needs. Before acting on the advice, client’s need to consider its appropriateness by reviewing our disclosure documents: Financial Services Guide (FSG), Product Disclosure Statement (PDS), and Target Market Determination (TMD).

IMPORTANT NOTICE


DISCLOSURE DOCUMENTS

FOR COMMERCIAL MOTOR POLICIES TAKEN OUT FROM JANUARY 2023 ONWARDS

Note that for policies taken out prior to January 2023 the appropriate documentation can be downloaded in the Pre 2023 Disclosure Documents section towards the bottom of this page.

PRODUCT DISCLOSURE STATEMENT


FINANCIAL SERVICES GUIDE


TARGET MARKET DETERMINATION


FOR NOVATED LEASE MOTOR INSURANCE

NOVATE PLUS PDS


NOVATE PDS


NOVATED LEASE TMD


PRE 2023 DISCLOSURE DOCUMENTS

COMMERCIAL MOTOR INSURANCE

TWO LEVELS OF RISK MANAGEMENT TECHNOLOGY

APP or DEVICE BASED POLICY

Alternatives to suit a client’s needs and budget.

Which level of service is right for your client?

App-Based PolicyDevice Based Policy
INSURANCE & DIGITAL CLAIMS SERVICES
Comprehensive motor-fleet insurance
Digital claims management
SAFETY
In-Vehicle Monitoring System365 Roadside Assist appGeotab
Driver coaching videos (topic-specific)
Driver coaching videos (targeted)
Crash notification
ROADSIDE ASSISTANCE
365 Roadside AssistOptional extra
TAX OPTIMISATION
e-logbook (FBT) appOptional extra
Fuel tax credit rebates
VEHICLE MANAGEMENT TECHNOLOGY
Management dashboard
Digital vehicle inspection checks
Utilisation analysis tools
Find vehicles functionality
EV TECHNOLOGY
EV suitability assessment tools
EV operations tools

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We support brokers who understand that Insurance and Risk Management is more than just getting a quote where partnerships between a client's broker and service providers are key to success.